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Frequently Asked Questions

The answers to the following questions are below:

1. What is a chocolate tour?

2. Who goes on a chocolate tour?

3. How much does it cost?

4. How long does the tour last?

5. How many places to we visit?

6. What time do the tours start?

7. What should I wear?

8. What should I bring?

9. Do I need to bring my ticket or receipt with me?

10. Is it suitable for children?

11. Are there additional costs?

12. What happens if it rains/snows/is really hot?

13. What happens if I can't make it?

14. Will there be any more tour dates than what I can see on the schedule?

15. Can I book a private tour?

16. What stores do you visit?

17. Do you do gift vouchers?

18. Do you do other chocolate tours or events?

19. How far do we actually walk?

20. I didn't receive a ticket, what happened?

1. What is a chocolate tour?

A delicious adventure through London, visiting the finest chocolate shops sampling their specialties, learning about chocolate and about London too, and getting special discounts on chocolate treats purchased on the day. All guided by a delightful chocolate expert.

2. Who goes on a chocolate tour?

Anyone who enjoys eating chocolate, or fancies doing a more unique (and more delicious) tour of London. You don't have to be a chocolate connoisseur to come along (though you probably will be by the end!).

3. How much does it cost?

The Original Chocolate Ecstasy Walking Tour last just over four hours and is £60 per person or £55 when purchasing multiple tickets. This tour also includes a complementary Chocolate Ecstasy Bag.

The Mayfair Chocolate Ecstasy Tour lasts three hours and costs £35 per person.

The Chelsea Chocolate Ecstasy Tour is approximately three and a half hours long and is £40 per person.

4. How long does the tour last?

The Original Chocolate Ecstasy Walking Tour lasts approximately four hours (often a little bit longer).

The Mayfair Chocolate Ecstasy Tour lasts three hours.

The Chelsea Chocolate Ecstasy Tour is approximately three and a half hours long.

5. How many places do we visit?

This depends on the tour but you will visit at least four unique locations.

6. What time do the tours start?

The Original Chocolate Ecstasy Tours and the Mayfair Chocolate Tours start at 10am. The Chelsea Chocolate Tour starts at 2pm.

7. What should I wear?

Comfortable shoes. Clothing that is sensible for walking outside in the city.

8. What should I bring?

Yourself, your.purse, the Chocolate Ecstasy Tours contact number sent in your reminder (in case you get held up), a sense of humour and a love of chocolate!

9. Do I need to bring my ticket or receipt with me?

No, but it's a good idea to.

10. Is it suitable for children?

The tours are aimed at adults but children can join in if they are accompanied by adults. The longest distance we walk between shops takes about fifteen minutes.

11. Are there additional costs?

Nope, a travel card is advised because not all routes are circular. .

But... You will probably want to take advantage of the discounts arranged just for members of the tour so you can keep enjoying your favourites in the days to come, or give gifts to absent friends.

Gratuities to your guide are optional.

12. What happens if it rains/snows/is really hot?

The tours will run regardless of weather (national disasters pending!) London is gorgeous every time of year! If it's hot we can probably try chocolate ice drinks, or chocolate ice cream, if it snows our hot chocolate break will warm you up.
We do suggest you bring appropriate clothes for the weather, and an umbrella if you think it will rain.

13. What happens if I can't make it?

With at least three weeks notice you rearrange free of charge.
Between three weeks and 48 hours before the tour there will be a £5 fee to reschedule.
Less than 48hours before the tour there is no refund available but you will receive a 10% discount if you decide to rebook.

14. Will there be any more tour dates than what I can see on the schedule?

It's possible. Email or call and ask if there are other dates you are interested in. Let us know how many people you can confirm as attending too.

15. Can I book a private tour?

Certainly. Please email or call with your request.

16. What stores do you visit?

Top quality London chocolate stores, ranging from traditional English, modern and European.

17. Do you do gift vouchers?

Yes. Please go to www.chocolateecstasytours.com/gifts.htm

18. Do you do other chocolate tours or events?

Absolutely! Please call or get in touch with your enquiry.

19. How far do we actually walk?

Between 1 and 2 miles in total, depending on the tour.

20. I didn't receive a ticket, what happened?

You will not receive a physical ticket in the mail. You will receive by email either information or an invitation to download the golden ticket. Please print these for your gifts. Receivers of the Golden Ticket just need to contact Chocolate Ecstasy Tours to book their space on a tour.

Click here to request further information.

   
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