Frequently Asked Questions
The answers
to the following questions are below:
1. What
is a chocolate tour?
2. Who
goes on a chocolate tour?
3. How
much does it cost?
4. How
long does the tour last?
5. How
many places to we visit?
6. What
time do the tours start?
7. What
should I wear?
8. What
should I bring?
9. Do
I need to bring my ticket or receipt with me?
10. Is
it suitable for children?
11. Are
there additional costs?
12. What
happens if it rains/snows/is really hot?
13. What
happens if I can't make it? (the cancellation policy)
14. Will
there be any more tour dates than what I can see on the schedule?
15. Can
I book a private tour?
16. What
stores do you visit?
17. Do
you do gift vouchers?
18. Do
you do other chocolate tours or events?
19. How
far do we actually walk?
20. I
didn't receive a ticket, what happened?
1.
What is a chocolate tour?
A delicious
adventure through London, visiting the finest chocolate shops
sampling their specialties, learning about chocolate and about
London too, and getting special discounts on chocolate treats
purchased on the day. All guided by a delightful chocolate expert.
2.
Who goes on a chocolate tour?
Anyone
who enjoys eating chocolate, or fancies doing a more unique (and
more delicious) tour of London. You don't have to be a chocolate
connoisseur to come along (though you probably will be by the
end!).
3.
How much does it cost?
The Mayfair
Chocolate Ecstasy Tour lasts three hours and costs £35 per
person.
The Chelsea Chocolate
Ecstasy Tour is approximately three and a half hours long and
is £40 per person.
4. How long
does the tour last?
The Mayfair
Chocolate Ecstasy Tour lasts three hours. (Approximately 2 miles
in total.)
The Chelsea Chocolate
Ecstasy Tour is approximately three and a half hours long. (Approximately
2.5miles in total.)
5.
How many places do we visit?
This depends
on the tour but you will visit at least four unique locations.
6.
What time do the tours start?
The Mayfair
Chocolate Tours start at 10am. The Chelsea Chocolate Tour starts
at 2pm.
7.
What should I wear?
Comfortable
shoes. Clothing that is sensible for walking outside in the city.
8.
What should I bring?
Yourself,
your.purse, the Chocolate Ecstasy Tours contact number sent in
your reminder (in case you get held up), a sense of humour and
a love of chocolate!
9. Do
I need to bring my ticket or receipt with me?
No, but
it's a good idea to.
10.
Is it suitable for children?
The tours
are aimed at adults but children can join in if they are accompanied
by adults. The longest distance we walk between shops takes about
fifteen minutes.
11.
Are there additional costs?
Nope,
a travel card is advised because not all routes are circular.
.
You will
probably want to take advantage of the discounts arranged just
for members of the tour so you can keep enjoying your favourites
in the days to come, or give gifts to absent friends.
Gratuities
to your guide are optional.
12.
What happens if it rains/snows/is really hot?
The tours
will run regardless of weather (national disasters pending!) London
is gorgeous every time of year! If it's hot we can probably try
chocolate ice drinks, or chocolate ice cream, if it snows there
will be hot chocolate will warm you up.
We do suggest you bring appropriate clothes for the weather, and
an umbrella if you think it will rain.
13.
What happens if I can't make it?
With at
least three weeks notice you rearrange free of charge.
Between three weeks and 48 hours before the tour there will be
a £5 fee to reschedule.
Less than 48hours before the tour there is no refund available
but you will receive a 10% discount if you decide to rebook.
14.
Will there be any more tour dates than what I can see on the schedule?
It's possible.
Email or call and ask if there are other
dates you are interested in. Let us know how many people you can
confirm as attending too.
15.
Can I book a private tour?
Certainly.
Please email or call with your request.
16.
What stores do you visit?
Top quality
London chocolate stores, ranging from traditional English, modern
and European.
17.
Do you do gift vouchers?
Yes. Please
go to www.chocolateecstasytours.com/gifts.htm
18.
Do you do other chocolate tours or events?
Absolutely!
Please call or get in touch with your enquiry.
19.
How far do we actually walk?
Between 1 and
2.5 miles in total, depending on the tour.
20. I didn't
receive a ticket, what happened?
You will
not receive a physical ticket in the mail. You will receive by
email either information or an invitation to download the golden
ticket. Please print these for your gifts. Receivers of the Golden
Ticket just need to contact Chocolate Ecstasy Tours to book their
space on a tour.
Click
here to request further information.
